Marsh Harrier / Sickle Innovations Pvt. Ltd. (“Marsh Harrier”, “we”, “our”, “us”) is committed to safeguarding the privacy of individuals who visit our website www.marshharrier.in, interact with us, or use our Products and Services.
This Privacy Policy outlines how we collect, use, disclose, and protect personal information. By accessing the Site or providing us with your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
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Personal Identifiable Information (PII): Name, email address, phone number, company name, job title, postal address, billing and shipping details.
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Business & Transaction Data: Purchase orders, invoices, service requests, customer support inquiries.
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Technical Information: IP address, browser type, operating system, cookies, device identifiers, usage statistics related to the Site.
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Other Voluntary Information: Data you share via contact forms, inquiries, demo requests, event participation, surveys, or email communication.
2. How We Use the Information
We use the collected information for purposes including:
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Processing inquiries, quotations, orders, and payments.
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Delivering Products, Services, and after-sales support.
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Communicating with you regarding updates, offers, technical notices, or policy changes.
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Improving our Site performance, user experience, and customer service.
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Complying with applicable laws, regulations, and contractual obligations.
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Preventing fraud, misuse, or unauthorized access.
We will not use your personal information for purposes inconsistent with this Privacy Policy without your consent.
3. Sharing & Disclosure of Information
We may share information with:
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Service Providers & Vendors: For payment processing, logistics, IT support, installation, or maintenance services.
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Business Partners: Where necessary for collaborative projects, R&D, or joint solutions (subject to confidentiality obligations).
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Regulatory or Legal Authorities: If required by applicable law, court order, or government request.
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Corporate Transactions: In case of merger, acquisition, restructuring, or transfer of business assets, provided safeguards are maintained.
We do not sell, trade, or rent personal information to third parties for marketing purposes.
4. Cookies & Tracking
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The Site may use cookies, web beacons, and analytics tools to improve user experience, track performance, and analyze traffic.
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You can modify your browser settings to block or delete cookies, but some Site features may not function properly without them.
5. Data Retention
We retain personal information only as long as necessary for the purposes stated, or as required by applicable law, tax, accounting, or regulatory obligations.
6. Data Security
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We implement reasonable technical, administrative, and physical safeguards to protect information from unauthorized access, loss, misuse, or alteration.
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While we strive to protect your data, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you may have the following rights:
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To access and review the personal information we hold about you.
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To request correction, updates, or deletion of your information.
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To opt-out of receiving marketing communications at any time.
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To withdraw consent (where consent is the basis of processing).
Requests can be made via the contact details below.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those external sites. We encourage you to review their policies before providing personal information.
9. Children’s Privacy
Our Site, Products, and Services are not intended for children under 18. We do not knowingly collect personal data from minors. If such data is discovered, we will delete it promptly.
10. International Data Transfers
If you access our Site or Services from outside India, please note that your information may be processed and stored in India or other jurisdictions where our service providers are located.
11. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on the Site with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:
Marsh Harrier / Sickle Innovations Pvt. Ltd.
CIIE Building, IIMA New Campus,
Vastrapur, Ahmedabad, Gujarat – 380015
📧 Email: info@sickle.in
📞 Phone: +91 90566 32627 / +91 96111 87676
