Welcome to Marsh Harrier / Sickle Innovations Pvt. Ltd. (“Marsh Harrier”, “we”, “us”, “our”). These Terms & Conditions (also “Terms”) govern your use of the website https://www.marshharrier.in/ and any services, products, or information offered via the Site or by Marsh Harrier (collectively, “Services” or “Products”).
By accessing or using the Site or ordering any Products or Services, you agree to be bound by these Terms (and any additional terms referenced herein). If you do not agree, please do not use this Site.
1. Definitions
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User / You / Your — any person or entity accessing the Site or using the Services.
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Products — machinery, equipment, parts, components, or related goods (e.g. apple grading machines, fruit / vegetable grading systems) offered by Marsh Harrier.
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Services — installation, maintenance, support, customization, training, consultation, or other services related to the Products.
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Order — your request to purchase or procure Products or Services.
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Intellectual Property — all copyrights, patents, trademarks, trade secrets, designs, software, and other proprietary rights belonging to Marsh Harrier or its licensors.
2. Scope of Use; Eligibility
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You must be of legal age (18 years or above) and capable of entering binding contracts in your jurisdiction to use the Site and place Orders.
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Use of the Site for unlawful or prohibited purposes is strictly forbidden.
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You agree to comply with all applicable laws, regulations, and export/import restrictions in connection with your use of the Site or the Products and Services.
3. Orders, Pricing & Payment
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All Orders placed via the Site are subject to our acceptance. We may accept or reject your Order for any lawful reason, including inventory, technical issues, or regulatory compliance.
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Prices shown on the Site are in Indian Rupees (INR) (unless otherwise stated), exclusive of taxes, duties, shipping, handling, and insurance fees, unless explicitly indicated.
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Payment terms (advance, milestones, credit, etc.) will be as per the quote or invoice you receive.
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For any payment via third-party methods (bank, online payments, etc.), you agree to the terms and conditions of those payment service providers.
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Failure to pay as per agreed terms may result in delay of delivery, suspension of service, or cancellation of the Order.
4. Delivery, Installation & Risk Transfer
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Delivery timelines and location shall be as per the mutually agreed terms in your quotation or order acknowledgment.
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Risk in the Products passes to you on dispatch from our facility (unless specified otherwise).
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You are responsible for obtaining any import permits, customs clearance, or other regulatory approvals (if Products cross state or national boundaries).
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If installation or commissioning is part of the Services, our technicians or agents will attend your site. You must ensure site readiness, power, facilities, and any materials or permissions needed.
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Delays caused by you (e.g. site readiness, lack of permissions) will not be Marsh Harrier’s liability, and may incur additional charges.
5. Warranty & Support
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We warrant that the Products will be free from material defects in workmanship and materials under normal use for a period specified in the product documentation (“Warranty Period”).
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This warranty does not cover damage due to misuse, abuse, modification, unauthorized repair, negligence, or external causes (e.g. power surges, environmental extremes).
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During the Warranty Period, Marsh Harrier may repair or replace defective parts at its discretion, subject to terms in the product documentation.
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Any claims under warranty must be made promptly, in writing, together with proof of purchase and full details of the defect.
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Our liability under warranty is limited to repair or replacement; we do not warrant uninterrupted operation or zero defects beyond what is expressly stated.
6. Limitation of Liability & Disclaimer
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To the maximum extent permitted by law, Marsh Harrier (including its directors, employees, agents) shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages (including loss of profits, business interruption, loss of data) arising from or in connection with the Site, Products, Services, or these Terms.
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Our total aggregate liability to you (for any cause of action) shall not exceed the total amount you paid to Marsh Harrier under the relevant Order giving rise to the claim.
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Except as expressly provided, the Site, Products, and Services are provided “as is” and “as available,” without warranty of any kind, whether express or implied (including warranties of merchantability, fitness for a particular purpose, non-infringement).
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Marsh Harrier does not guarantee that the Site will be error-free, secure, or free of viruses or other harmful components.
7. Intellectual Property & Use License
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All content on the Site (texts, images, designs, logos, software, documentation) is owned by Marsh Harrier or its licensors, and is protected under applicable intellectual property laws.
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You are granted a limited, revocable, non-exclusive license to access and use the Site for your internal business purposes only. You may not copy, reproduce, modify, distribute, display, or exploit any content without our prior written consent.
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You may not remove or alter any copyright, trademark, or other proprietary notices on the Site or Product materials.
8. Confidentiality & Data Privacy
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In the course of transactions, information exchanged (such as technical specifications, site data, pricing) may be confidential (“Confidential Information”). Both parties agree not to disclose such information to third parties, except as required by law or with the other party’s consent.
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Our collection, use, and storage of personal data provided by you is governed by our Privacy Policy. You acknowledge and consent to that policy when you use the Site or place Orders.
9. Termination & Suspension
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We may, at our discretion, suspend or terminate your access to the Site (or your Orders) immediately, without notice, for violation of these Terms, fraudulent activity, or any conduct that harms our reputation or rights.
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Upon termination, all rights granted under these Terms will cease, and you must stop using the Site and return or destroy any proprietary content.
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Sections concerning liability, intellectual property, confidentiality, and dispute resolution shall survive termination.
10. Force Majeure
Neither party shall be liable for delay or failure in performance caused by events beyond its reasonable control (e.g. natural disasters, acts of God, war, strikes, lockdowns, regulatory changes, pandemics). The affected party shall notify the other promptly and make reasonable efforts to resume performance.
11. Amendments & Updates
We may revise or update these Terms at our discretion. When changes are made, we will post the updated Terms on the Site with a new “Last Updated” date. Your continued use of the Site or Services after changes implies acceptance of the revised Terms. You should review these Terms periodically.
12. Governing Law & Dispute Resolution
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These Terms and any Order shall be governed by and construed in accordance with the laws of India, and in particular the laws of [State of Registration of Marsh Harrier / Sickle Innovations].
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Any dispute, controversy or claim arising out of or relating to these Terms, Orders or the Site shall first be attempted to be resolved by amicable negotiations and mediation. Failing that, such dispute shall be submitted to the competent courts in [City, State] and you hereby submit to the exclusive jurisdiction of those courts.
13. General Provisions
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These Terms (together with any Order documents, quotations, privacy policy, and other related terms) constitute the entire agreement between you and Marsh Harrier, superseding any prior agreements or understandings.
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If any provision of these Terms is found invalid or unenforceable, that provision shall be severed and the remainder will continue in full force.
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No waiver by Marsh Harrier of any breach or right under these Terms shall constitute a waiver of any other or subsequent breach or right.
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You may not assign or transfer your rights or obligations under these Terms without our prior written consent, but we may assign or subcontract rights or obligations.
14. Contact Information
If you have any questions or require clarifications regarding these Terms or any other matter, you may contact us at:
Marsh Harrier / Sickle Innovations Pvt. Ltd.
Address: CIIE Building, IIMA New Campus, Vastrapur, Ahmedabad, Gujarat — 380015 marshharrier.in+1
Email: info@sickle.in marshharrier.in
Phone: +91 90566 32627 / +91 96111 87676 marshharrier.in
